How to Set up Auto Replies on Facebook Marketplace
(Step by Step)
- The one stop solution for all your needs as a Facebook Marketplace Seller
Follow these steps to set up your Nerdy Panda account and start replying to messages on FB Marketplace using AI today!
Nerdy Panda can reply to your messages through your Google Chrome browser on your computer. The following steps will guide you through the process of setting everything up. For support you can send us a message here.
Download the Nerdy Panda extension on your Google Chrome Browser
- Open your Google Chrome Browser on your computer or download it here.
- Then download the Nerdy Panda Extension
- Copy your UserID from the settings on your dashboard and paste it in the extension. This will link the information on the dashboard to the extension.
Fill out your “General Description” Section
- On your dashboard go to settings and fill out the General Description field with general information about your business such as:
- Phone number
- Email address
- Physical address
- Shipping options
- Financing options
- If all your products are available etc…
Fill out your “Instructions” and "Max number of messages" Section
- Here we will give the nerdy panda instructions on what to do and what not to do and under what situations. For example:
- Never accept or reject offers people make, always say you need to ask the supervisor and say you will get back to them
- Don’t agree on a time to view the property, ask when would it suit them and if you can have their phone number.
- When answering the first question ask them what their budget is
- We recommend setting the max number of messages per conversation to make sure no user uses up more messages than needed.
Create a Listing on Your Dashboard for Each Listing on your FB Marketplace
- Here we will give Nerdy Panda instructions on what to do and what not to do and in what situations. For example:
- Never accept or reject offers people make, always say you need to ask the supervisor and say you will get back to them
- Don’t agree on a time to view the property, ask when would it suit them and if you can have their phone number.
- When answering the first question ask them what their budget is
Test Your Auto Replies
- Use the playground feature to test the quality of the answers and modify the AI instructions to make the bot do what you want it to do.
Customers' Testimonionals
